Serving east Portland, Gresham, Troutdale, Fairview and Wood Village

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Mediation Tips

Mediation is a way to work through a disagreement or conflict between two or more people.

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Mediation Training

Neutral facilitators help groups move beyond impasse, brainstorm solutions, and identify action plans.

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Second Home

Become a mediator or volunteer with East County Resolutions and help improve your community? 

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info@ecrmediate.org

Welcome

East County Resolutions has been providing free and reduced cost mediation, facilitation and conflict resolution training services to east Multnomah County since 1991.

ECR is a 501(c)3 nonprofit organization proudly serving east Portland, Gresham, Troutdale, Fairview and Wood Village. ECR relies on the generosity of the community for both funding needs and to provide services through professional mediators volunteering their time.

How Mediation Works

Mediation is a way to work through a disagreement or conflict between two or more people.

Mediación ayuda a la gente a resolver problemas entre vecinos y otros.

When you contact East County Resolutions, a trained mediator will talk to you about your situation, your concerns and about others who might be involved.

  • As an impartial, neutral party, the mediator will help you understand your interests and your options.
  • You may want to work on the resolution yourself, or you may ask the mediator to contact the other party involved to understand their concerns about the situation.
  • Often both parties want a facilitated session where they meet to discuss the situation.
  • All information shared during mediation is confidential.
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Listen. Understand. Resolve.

How Mediation Helps

The mediation process is facilitated by a trained, impartial mediator, who provides a safe setting for both sides of the issue to be expressed.

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Who Mediation Helps

  • Landlord/tenant mediation helps both the landlord and the tenant find creative solutions to avoid eviction, talk through rules or lease amendments or talk through a timeline and path for repair, repayment or a move out.
  • Business and workplace mediation provides tools for solving problems such as consumer complaints and employee disputes.

Mediation Works!

  • Free: Mediation is available at no cost to the parties within East County Resolutions service area.
  • Fair and neutral: Parties have an equal say in the process and decide settlement terms, not the mediator. There is no determination of guilt or innocence in the process.
  • Time-saving: Often mediation is completed in one meeting. Using East County Resolutions can save parties money by avoiding costly and lengthy litigation.
  • Confidential: All parties sign a confidentiality agreement. Information disclosed during mediation will not be disclosed to people outside your mediation or the program.
  • Improves communication and fosters cooperation: Mediation provides a neutral and confidential setting where parties can openly discuss their views on the underlying dispute. Many times the enhanced communication can lead to mutually satisfactory resolutions.
  • Design your own solution: A neutral third party assists the parties in reaching a voluntary, mutually beneficial resolution. Mediation can resolve many issues important to both parties.
  • Everyone wins: More than 90% of cases are resolved when both parties participate in East County Resolutions; 98% of respondents expressed satisfaction with our services in a follow-up survey.

Serving East Portland Oregon

We Proudly Serve the Communities of East Portland Oregon including:

  • Fairview
  • Gresham
  • Troutdale
  • Wood Village
  • Unincorporated Eastern Multnomah County
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Info@ECRMediate.org

Schedule a meeting with a mediator today!